Opening hours

For reservations
tel: +39 0574 1837859

Tuesday, Wednesday, Thursday

10 AM - 3 PM

Friday and Saturday:

10 AM - 7 PM

Sunday and Holidays

3 - 7 PM

Mondays:

Closed

Last entrance half an hour before closing time


Tickets

Full ticket

adults 19-65 yers

10 €

Reduced tickets

individuals over 65, affiliated, "Turandot Passport " holders

8 €

Reduced tickets

children aged 7 to 18, students of all ages

6 €

Groups – information

maximum group size of 12 + guide

8 €

Families

from 1 to 2 adults & from 1 to 3 children aged 6-12

16 €

Free

children from 0 to 6 years; accredited journalists; ICOM members; tour guides and tour leaders; disabled and invalids + 1 companion


Event ticket

single ticket + guided tour with guaranteed departure. Reservation is required by purchasing the ticket online (valid only on certain dates)

14 €

Exclusive visit up to 4 people

Reservations required at tel. 0574.24112 or by e-mail to prenotazioni.museiprato@coopculture.it

ticket (full or reduced) + 60 €

Reduced tickets

"Turandot Passport" holders from the second stamp
visitors to the museums of the Museum System of the University of Florence - Museum of Natural History (Ethnology and Anthropology; Geo-Paleontology; the Botanical Garden, Villa la Quiete, Villa Galileo)
67th Puccini Festival 2021 ticket holders
owners of the exhibition catalogue published by Silvana Editoriale
Intesa Sanpaolo account holders
clients and members of ALI (Intesa Sanpaolo Workers Association)
members of the Life Beyond Tourism Movement
Unicoop Firenze members
ARCI members, Prato Territorial Committee
FAI members
AICTC members (Italian Association of Textile and Colour Chemistry)
Buzzi Institute Alumni Association members
Auser, Prato branch members
Guests staying at the Art Hotel Milano, Art Hotel Museo, Hotel President
Monash University and New Haven students
Gigli Pass holders

8 €


Information

Reservations are recommended for single visitors and obligatory for groups. Booking takes place through online purchase. Booking charge: 1 €

Purchase tickets online

If you have problems purchasing on line, you can contact Coopculture here:
phone: +39 0574 1837859
email: prenotazioni.museiprato@coopculture.it

Due to the Covid 19 health emergency, access to the Museum will take place according to new provisions. Please read it before proceeding with the booking.
Visitors can access the museum premises only if in possession of a Green Pass proving vaccination or a test certificate.

For more information: https://www.dgc.gov.it/web/

Please note that body temperature is measured at the entrance and access is not allowed if it exceeds 37.5 C°. It is mandatory to wear a mask (covering the nose and mouth).

Admissions will be limited and organised on entry slots of 15 minutes each. A distance of at least 1 metre from other visitors and museum operators must be maintained.

The audioguides at the Turandot exhibition assist visitors in discovering the Fantastic East of Chini and Puccini. The apps, in Italian and English, are available online on AudioCulture, downloadable from the online stores (iOS and Android) at a cost of € 2.99. The audioguides (smartphone with app) are also available for hire at the museum ticket office at a cost of 3 euros for one and 5 euros for two.

 

The Museum is fully accessible to people with disabilities.

 

The Museum is equipped with lockers with keys. Large bags, backpacks and any other objects which, in the opinion of the security staff, cannot be introduced into the exhibition spaces must be left in these lockers.

Use of the lockers is free. The lockers are not subject to any type of surveillance. The Museum is not liable for damage or loss of property.

 


Visiting rules

Some important instructions to respect in order to ensure a pleasant visit to the Museum.

Restrictions

It is strictly forbidden to:
- smoke inside the Museum
- bring food or drinks into the Museum; paper, cans, bottles or other waste must be disposed of in the rubbish bins located outside the Museum
- bring animals into the Museum
- touch the exhibits unless this is specifically permitted

Photographs and video

- Amateur photographs are allowed without the use of flash
- Professional photographs and video recordings are only permitted if the management prior authorisation

Responsibilities

- Visitors are liable for any damage they cause to the displays, structure or exhibited works. The management accepts no responsibility for injury to persons and/or damage to property caused by visitors
- Parents and guardians of minors are responsible and accountable for their behaviour for the entire duration of their visit to the Museum

Complaints

Any complaints from the public regarding problems encountered within the exhibition or reception areas can be forwarded to the email address info@museodeltessuto.it or by sending a letter to: Fondazione Museo del Tessuto di Prato, Via Santa Chiara 24, Prato. A member of staff will reply within 15 days of receiving the complaint.


How to reach us

Museo del Tessuto, Via Puccetti, 3, 59100 Prato PO, Italy

By car

Take the A11 Firenze - Pisa motorway, exit at Prato est. Follow the signs to the city centre.
Parking: paid parking is available within walking distance from the Museum, either outside the city walls of the historic centre of Prato (Via Pomeria, Viale Arcangeli) or in the town centre (Viale Piave, Piazza San Marco).

By bus

The CAP and Lazzi bus lines provide a service between Florence and Prato with departures every 15 minutes from the Santa Maria Novella station.

By train

The Museum is easily accessible from Prato Central Station (15 minutes walk or 5 minutes by LAM urban bus towards Nenni, get off at the bus stop 'Castello') and Prato Porta al Serraglio Station (5 minutes walk through the pedestrian zone).


Where to sleep

The following hotels are partners of the Museo del Tessuto:

Art Hotel Milano

Via Tiziano 15, Prato
phone: 0574 23371

www.arthotel-milano.it

Art Hotel Museo

Viale della Repubblica 289, Prato
phone: 0574 5787

www.arthotel-museo.it